Shipping & Delivery
🇭🇰 HONG KONG | 🇲🇴 MACAU
🇺🇸 UNITED STATES
🇰🇷 SOUTH KOREA
Once your order is shipped, you will receive a tracking number via email so you can track its delivery status while it makes its way to you.
Once you’ve placed your order within below period, we will process it within 5 working days (*except pre-ordered items) .
Orders with pre-ordered items will be placed on hold and shipped altogether when the item/s are back in stock.
Estimated delivery times are to be used as a guide only and can vary depending on the part of the world you are in. Note that delivery times commence from the date of dispatch. Sorry, that we cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit.
Should you wish to change and cancel your order, please email us within 30 mins after order has been placed. No cancellation is allowed after an order has been processed.
Should you wish to change your shipping address, please email us within 30 mins after order has been placed.
We are so sorry if you received a product different from the one that you ordered.
Please ensure that your receipt name (Full name), delivery address and mobile number are accurate. We are unable to change a delivery address once the order has been processed. In case you did not collect your order and courier sent it back to us, we will charge for shipping fee and might send again.