- Available to official website and our showroom only, excluding all the consignment stores - All SALE items are non-warrantable, non-returnable, non-refundable and non-exchangeable - Request of separate boxes are unacceptable - Limited-time only promotion, while stocks last - In case of any dispute, LOVE BY THE MOON Limited reserves the rights of final and conclusive decision
Our jewelries are artfully handcrafted hence each pieces will differ slightly from another.
Natural gemstone varies slightly in color , shape and size. Minor flaws and imperfections may be presented on its surface. Especially moonstone will have cloudy inclusions/ cracks and black spots.
1.Be careful not to hit them against anything as they may break.
2.Submerging any gemstone in water will cause them to lose lustre or to shrink.
*We only accept exchange if you receive wrong order or damaged item(s).
Your order(s) will be consolidated and packed in a pink or blue gift box (2 pieces per box).
We offer separate box for each jewelry FREE-OF-CHARGE if you leave a note on the cart page or drop us an email before we process your order! Additionally charge 15-25HKD forspecial requestof the box style and extra boxes.Please note that Gift Wrapping service is only available at our website.