Love by the Moon

Lover Gold Necklace (Gold Vermeil)

$ 689.00 HKD

Read before you shop :

Moonstone is natural and will normally have slight imperfections and cloudy inclusions such as black spots.

Our products are handmade, surface imperfections and other minor flaws are present by design. Should this not be satisfactory to you, you are welcome to request an exchange but please note we do not provide for return shipping costs.

*We only refund the costs of return shipping if you receive wrong order or damaged item(s).

Making the sweetest moment last forever with our Lover necklace.

Take inspiration from true love :

Moon phases cut-outs around the edges symbolise

'Love you to the Moon & Back' ;

Heart-shaped moonstone promotes Love energy ;

Star charm adds extra sparkles to your love story.

18K Gold Vermeil

*18K Gold plated over Sterling Silver

Hypoallergenic

Natural Moonstone

Cubic Zirconia Stone

Circumference: 38cm

Extension: 7cm

Gold Vermeil

Sterling Silver

Gold Plated

Gold Vermeil is far more durable than other gold plated options and can last for years. Although gold vermeil will not tarnish like silver, it may become dirty and fade slightly with wear.

Sterling silver, even real . 925 sterling silver, will always tarnish. While pure 99.9% silver does not tarnish, any sterling silver will tarnish over time as a result of the metal mixed in. However, there are many ways to keep sterling silver from tarnishing.

Gold plated jewelry items will tarnish over time. Gold plated items have a base metal underneath the gold plate, like brass, which makes the jewelry piece stronger and less likely to bend, though these jewelry metals tarnish.

*Gold vermeil is sterling silver that has been gold plated. As with sterling silver, preventive care is important for maintaining your gold vermeil jewelry.

What if my jewelry tarnish ?

We offer jewellery cleaning and re-plating services tailored specially for your LOVE BY THE MOON products. Please check here for the service.

Due to flight adjustments of some airlines, airmail services will subject to DELAY.

	FREE STANDARD SHIPPING	FREE SF EXPRESS / Other EXPRESS
🇭🇰Hong Kong 🇲🇴Macau	FREE	shop > 400HKD
🇹🇼Taiwan Region	FREE	+60HKD
🇸🇬Singapore 🇲🇾Malaysia	FREE	/
🇰🇷South Korea	Shipping is delayed util July / August. We will ship via Hong Kong post until normal flight operations resume.	/
🇯🇵Japan	Shipping is delayed util July / August. We will ship via Hong Kong post until normal flight operations resume.	/
Other Countries *Please email for inquiries	/	/

Once you’ve placed your order within below period, we will

process it within 4 working days (*except pre-ordered items) 🚚

Processing Period (HKT):

Mon, Wed & Fri

9:30AM-3:00PM

;

There are 4 to 6 tracking points for Parcel:

1. Posted

2. Handed over to carrier / Left for destination

3. Arrived at processing centre (inward office of exchange)

4. Presented to customs (if available)

5. Released from Customs (if available)

6. Unsuccessful Delivery or Delivered

;

Estimated delivery times are to be used as a guide only and can vary depending on the part of the world you are in. Note that delivery times commence from the date of dispatch.

Sorry, that we *cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit.

*Please note that we are unable to change a delivery address once the order has been processed. In case you did not collect your order and courier sent it back to us, we will charge for shipping fee and might send again.

What is LOVE BY THE MOON return policy?

1. All products are non-refundable, we only accept exchange within 14 days if you receive the wrong order or damaged item(s) upon arrival.

Otherwise you are not eligible / will be charged for additionally shipping fee.

2. Exchange(s) is only valid for purchase(s) made through our official ONLINE SHOP.

3. To be eligible for an exchange, returned product(s) must be unworn, and in their original condition and packaging.

4. We will process exchange within 14 days of receiving the returned items. Please be patient.

5. LOVE BY THE MOON is not responsible for any duties, taxes, and any items lost during the return shipping.

What should I do if I receive wrong order or damaged item(s)?

Please return the wrong order or damaged item(s) within 14 days of receiving the item(s), return shipping cost will be refunded (maximum 40 HKD) via the original payment method / be available to be used as a store credit.

You will be charged 18-30 HKD if you return after 14 days of receiving your wrong order / damaged item(s) and the cost of the return parcel will be borne by you.

We recommend that items are returned via a tracked service. Damaged or lost items cannot be refunded or replaced. Please retain your proof of postage for your records, until we confirm by email that we have received your good

How do I place an exchange or return?

1. Please email us

2. We would send you a returns form

3. You should print out & mail to us with the item/s you wish to return / exchange.

4. Once your return / exchange has been received & processed ,you will be notified via email.

Can I exchange to another style of product ?

Unfortunately , you can only exchange wrong order , damaged product or same product in different size / colour .

If you want to exchange same product(s) in different size / colour , please

return within 14 days of receiving the item . You will be charged 18-30 HKD and the cost of the return parcel will be borne by you.

Lover Gold Necklace (Gold Vermeil) - Love by the Moon

(Preorder) Stellar

$ 358.00 HKD

Estimate Delivery Date: 4th Sep 2020

Reach for the stars and moon with 'Stellar' necklace.

Featuring Moon & Star motifs, which symbolize wild spirt and dreams,

this playful piece can be worn as a layered choker or just a lariat necklace.

Remix your style with this dreamy piece, day & night.

14K Gold Plated Brass