(Preorder) Embrace Gold Toggle Necklace

$ 478.00 HKD

Size

40.5CM 46.6CM

Shipping Date: 13 NOV 2020

PRODUCT DETAILS

‘Embrace’ Necklace features an exquisite crescent moon face toggle clasp. It reminds you to hold on tight to your dreams no matter what. The moon will eventually guide you through the night with its brightness.

METAL

18K 0.5 Micron Gold Plated on Brass

Protective coating for durability

Hypoallergenic , Nickel Free

COLOR

Champagne Gold

DIMENSIONS

40.5/46.5cm

WEIGHT

30.5G

COLLECTION

Dear Dreamer 2020

*This lovely piece is artfully handmade hence each unique jewel may differ slightly from another. *The natural gemstone may vary slightly in color and markings from the stone shown in the image. Be careful not to drop them or hit them against anything as they may break.

Gold Vermeil

Sterling Silver

Gold Plated

Gold Vermeil is far more durable than other gold plated options and can last for years. Although gold vermeil will not tarnish like silver, it may become dirty and fade slightly with wear.

Sterling silver, even real . 925 sterling silver, will always tarnish. While pure 99.9% silver does not tarnish, any sterling silver will tarnish over time as a result of the metal mixed in. However, there are many ways to keep sterling silver from tarnishing.

Gold plated jewelry items will tarnish over time. Gold plated items have a base metal underneath the gold plate, like brass, which makes the jewelry piece stronger and less likely to bend, though these jewelry metals tarnish.

*Gold vermeil is sterling silver that has been gold plated. As with sterling silver, preventive care is important for maintaining your gold vermeil jewelry.

Due to flight adjustments of some airlines, airmail services will subject to DELAY.

	FREE STANDARD SHIPPING	FREE SF EXPRESS / Other EXPRESS
🇭🇰Hong Kong 🇲🇴Macau	FREE	shop > 400HKD
🇹🇼Taiwan Region	FREE	+60HKD
🇸🇬Singapore 🇲🇾Malaysia 🇮🇩Indonesia 🇨🇳China 🇹🇭Thailand 🇬🇧United Kingdom	FREE	/
🇰🇷South Korea	Suspend	/
🇯🇵Japan	Suspend	/
Other Countries *Please check the freight on checkout page	/	/

Once you’ve placed your order within below period, we will

process it within 5 working days (*except pre-ordered items) 🚚

Processing Period (HKT):

Mon, Wed & Fri

9:30AM-3:00PM

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There are 4 to 6 tracking points for Parcel:

1. Posted

2. Handed over to carrier / Left for destination

3. Arrived at processing centre (inward office of exchange)

4. Presented to customs (if available)

5. Released from Customs (if available)

6. Unsuccessful Delivery or Delivered

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Estimated delivery times are to be used as a guide only and can vary depending on the part of the world you are in. Note that delivery times commence from the date of dispatch.

Sorry, that we *cannot be responsible for any delays caused by destination customs clearance processes, local duties and taxes, and items that are lost in transit.

*Please note that we are unable to change a delivery address once the order has been processed. In case you did not collect your order and courier sent it back to us, we will charge for shipping fee and might send again.

What is LOVE BY THE MOON return policy?

1. All products are non-refundable, we only accept exchange within 14 days if you receive the wrong order or damaged item(s) upon arrival.

Otherwise you are not eligible / will be charged for additionally shipping fee.

2. Exchange(s) is only valid for purchase(s) made through our official ONLINE SHOP.

3. To be eligible for an exchange, returned product(s) must be unworn, and in their original condition and packaging.

4. We will process exchange within 14 days of receiving the returned items. Please be patient.

5. LOVE BY THE MOON is not responsible for any duties, taxes, and any items lost during the return shipping.

What should I do if I receive wrong order or damaged item(s)?

Please return the wrong order or damaged item(s) within 14 days of receiving the item(s), return shipping cost will be refunded (maximum 40 HKD) via the original payment method / be available to be used as a store credit.

You will be charged 18-30 HKD if you return after 14 days of receiving your wrong order / damaged item(s) and the cost of the return parcel will be borne by you.

We recommend that items are returned via a tracked service. Damaged or lost items cannot be refunded or replaced. Please retain your proof of postage for your records, until we confirm by email that we have received your good

How do I place an exchange or return?

1. Please email us

2. We would send you a returns form

3. You should print out & mail to us with the item/s you wish to return / exchange.

4. Once your return / exchange has been received & processed ,you will be notified via email.

Can I exchange to another style of product ?

Unfortunately , you can only exchange wrong order , damaged product or same product in different size / colour .

If you want to exchange same product(s) in different size / colour , please

return within 14 days of receiving the item . You will be charged 18-30 HKD and the cost of the return parcel will be borne by you.